1. Information Collection

We collect personal details such as your name, contact information, government-issued ID, and payment data during the booking process.

2. Use of Information

• Processing and confirming bookings
• Legal and regulatory compliance
• Customer support and service improvement

3. Data Sharing

Your information is never shared with third parties except:

• Trusted payment gateways
• Government bodies when legally required
• Property owners or hosts for stay coordination

4. Data Security

We use standard security protocols to secure your data during storage and transmission. However, we are not responsible for breaches beyond our control such as phishing or third-party attacks.

5. Cookies

Our site may use cookies for session tracking and analytics. You may disable them through your browser settings.

6. Retention & Deletion

Your data is retained only as long as required for legal, operational, or security needs.

7. Contact

If you have questions or want your data deleted, contact us at: infohotelivy@gmail.com